Terms of Service

Welcome to The Sculpt Studio! These Terms of Service ("Terms") outline the rules and conditions for using our website ([https://sculptstudios.myshopify.com]) and purchasing products from us.

By accessing our website, browsing products, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

  • The Sculpt Studio specializes in 3D-printed toys, including Montessori and educational toys for children, as well as jewelry and accessories.
  • Our business is based in [A 17 , Baba dhabba road, Dilkhush bagh], and we ship products worldwide (where applicable).

 

2. Who Can Use Our Website?

To shop with us, you must:
✔ Be at least 13 years old, or have permission from a parent/guardian.
✔ Provide accurate and truthful information during checkout.
✔ Use our website only for legal and personal purposes.

We reserve the right to refuse service, cancel orders, or block users who violate these rules.

3. Account Registration & Security

A. Creating an Account

  • You can shop as a guest or create an account for a faster checkout experience.
  • Your account allows you to track orders, save addresses, and view order history.

B. Keeping Your Account Secure

  • You are responsible for maintaining the confidentiality of your account details, including your password.
  • If you suspect unauthorized access to your account, notify us immediately.

4. Orders & Payments

A. Order Process

  • When you place an order, you will receive a confirmation email. This does not guarantee product availability.
  • If an item is out of stock, we will contact you for alternatives or issue a refund.

B. Accepted Payment Methods

We accept:
✔ Credit/Debit Cards (Visa, MasterCard, etc.)
✔ PayPal
✔ Other payment methods (as shown at checkout)

  • All payments are processed securely through third-party providers (e.g., Shopify Payments, Stripe, PayPal).
  • We do not store credit card details on our servers.

C. Order Cancellations

You may cancel your order within 24 hours of purchase if it has not yet been shipped.

  • If your order is already processed, it cannot be canceled.

5. Pricing & Product Information

  • All prices are listed in [Indian Rupees] and include applicable taxes where required.
  • Prices may change at any time, but orders already placed will not be affected.
  • We strive for accuracy, but product descriptions, images, or pricing errors may occur. In such cases, we reserve the right to correct errors or cancel orders.

6. Shipping & Delivery

  • We ship orders within [1-2] business days after payment confirmation.
  • Shipping costs are displayed at checkout based on your location.
  • Once shipped, you will receive a tracking number via email.
  • Delivery times may vary based on location and carrier delays.
  • We are not responsible for delays caused by customs, weather, or carrier issues.
  • For more details, check our Shipping Policy.

7. Returns, Refunds & Exchanges

A. Returns

  • You can return items within [7] days of delivery, provided they are unused and in original condition.
  • Some items, such as custom-made products, may not be eligible for returns.

B. Refunds

Refunds will be processed after we inspect the returned item.

  • Refunds are issued to the original payment method and may take [5-7] business days to appear.

C. Exchanges

  • If you receive a damaged or defective product, contact us within [6-7] days for a replacement.

For full details, check our Refund Policy.

8. Warranties & Disclaimers

Our products are handcrafted & 3D-printed, so slight variations in design may occur.

  • We do not guarantee that our products will be free from defects, but we ensure quality craftsmanship.
  • We are not liable for any injuries, damages, or issues caused by misuse of our products.

9. Intellectual Property Rights

All content, including images, product descriptions, logos, and designs, belongs to The Sculpt Studio.

  • You cannot copy, reproduce, or distribute our content without permission.

10. Prohibited Activities

By using our website, you agree not to:
❌ Engage in fraudulent or illegal activity.
❌ Use our website to spread malware or spam.
❌ Try to hack, disrupt, or tamper with our website.

Violations may result in account termination or legal action.

11. Third-Party Links & Services

  • Our website may contain links to third-party websites.
  • We are not responsible for their content, privacy policies, or transactions.

12. Limitation of Liability

  • The Sculpt Studio is not responsible for indirect damages, lost profits, or issues beyond our control.
  • If you experience an issue, our total liability will not exceed the amount paid for the product.

13. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, or legal fees resulting from your misuse of our website or products.

14. Dispute Resolution

If you have a dispute, please contact us first to resolve it.

  • If we cannot resolve the issue, disputes will be handled under the laws of [India].

15. Changes to These Terms

We may update these Terms at any time. The most recent version will always be available on this page.

Last updated on: [04-04-2025]

16. Contact Us

If you have any questions, feel free to contact us:

📧 Email:  sculpt.thestudio@gmail.com

📍 Business Address: A 17 , Baba dhabba road, Dilkhush bagh , Near Oswal hero, Honda showroom ,G T Karnal road ,Near saya automobiles ,Opposite mehfil banquet hall

📞 Phone Number: +91 9313131133