Privacy policy

Last updated: April 04, 2025

Welcome to The Sculpt Studio! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website (https://sculptstudios.myshopify.com) and our services.

By using our website or making a purchase, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information based on how you interact with our website, including:

A. Information You Provide

When you use our services, you may provide:

  • Personal Information (name, email, phone number, shipping/billing address).
  • Account Details (if you create an account, including your username and password).
  • Payment Information (handled securely by third-party payment processors).
  • Customer Support Communications (messages, emails, or chat conversations with us).

B. Information Collected Automatically

When you visit our website, we automatically collect:

  • Device Information (IP address, browser type, operating system).
  • Website Activity (pages visited, time spent, products viewed).
  • Referring Websites (how you arrived at our site, such as from a search engine or social media).

C. Information from Third Parties

We may receive data from:

  • Payment providers (to confirm transactions).
  • Social media platforms (if you interact with our pages or ads).
  • Analytics tools (to understand how customers use our site).

2. How We Use Your Information

We use your information for:

A. Processing & Fulfilling Orders

  • Processing payments securely.
  • Shipping products to your address.
  • Sending order confirmations, tracking details, and receipts.
  • Providing customer service and handling returns.

B. Improving Your Experience

  • Personalizing your shopping experience.
  • Analyzing website traffic to improve our store.
  • Remembering your preferences for future visits.

C. Marketing & Promotions

  • Sending promotional emails (only if you subscribe).
  • Showing targeted ads on social media or other websites.
  • Running giveaways, contests, or surveys.

D. Security & Fraud Prevention

  • Protecting against unauthorized transactions.
  • Complying with legal requirements and government regulations.

3. How We Share Your Information

We do not sell or rent your data to third parties. However, we may share your data with:

A. Trusted Service Providers

We work with third-party companies that help us run our business, such as:

  • Payment processors (Shopify Payments, PayPal, Stripe) to handle transactions securely.
  • Shipping companies (USPS, FedEx, DHL) to deliver your orders.
  • Marketing & analytics tools (Google Analytics, Facebook Ads) to improve our business.

B. Legal & Security Reasons

We may share your data if required by law or to prevent fraud, such as:

  • Complying with legal investigations.
  • Preventing unauthorized access or fraud.
  • Responding to disputes or enforcing our policies.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience.

A. What Are Cookies?

Cookies are small text files stored on your device to remember your preferences.

B. Types of Cookies We Use

  • Essential Cookies (Required for the website to function properly).
  • Performance Cookies (Help us analyze site usage).
  • Marketing Cookies (Used for ads and promotions).

C. Managing Cookies

You can disable cookies in your browser settings, but this may affect how the website functions.

5. How We Protect Your Information

We take security seriously and use the following measures to protect your data:

  • SSL encryption to secure transactions.
  • Secure payment processing (we do not store your credit card details).
  • Access restrictions (only authorized personnel can access sensitive data).

6. Data Retention & Deletion

We keep your data only as long as necessary for the purposes outlined in this policy:

  • Order details are kept for record-keeping and tax purposes.
  • Marketing preferences are retained unless you unsubscribe.
  • Inactive accounts may be deleted after a certain period.
  • If you want to delete your data, contact us at [sculpt.thestudio@gmail.com].

7. International Customers

If you are shopping from outside [Your Country], your data may be transferred to servers located in other countries. By using our website, you agree to this transfer. We ensure your data is protected, regardless of where it is processed.

8. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. Your Rights & Choices

You have the right to:

  • Access & update your data (request a copy of your information).
  • Opt-out of marketing emails (click "unsubscribe" in any email).
  • Request data deletion (contact us to remove your information).
  • Disable cookies (adjust your browser settings).
  • For any requests, email us at [sculpt.thestudio@gmail.com].

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please read their policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and if necessary, we will notify you via email.

Last updated on: [04-04-25]

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us

📧 Email:  sculpt.thestudio@gmail.com

📍 Business Address: A 17 , Baba dhabba road, Dilkhush bagh , Near Oswal hero, Honda showroom ,G T Karnal road ,Near saya automobiles ,Opposite mehfil banquet hall

📞 Phone Number: +91 9313131133